Privacy Policy

Dirty Laundry Cartel (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://dirtylaundrycartel.com.au and use our services.

By using our site or services, you consent to the practices described in this policy.

1. What Information We Collect

We may collect the following types of personal information:

Identity Information: Name, email address, phone number, address
Service Details: Laundry preferences, booking history
Payment Information: Billing and transaction data (note: we do not store credit card details – payments are processed through secure third-party providers)
Website Usage Data: IP address, browser type, device information, pages visited (collected through cookies)

2. How We Use Your Information

We use your information to:

Provide and manage laundry and dry cleaning services
Communicate with you about your bookings or inquiries
Process payments securely
Improve our website and services
Comply with legal obligations

3. Disclosure of Your Information

We do not sell your personal information.

We may share your information with:

Trusted third-party providers (e.g., payment processors, delivery partners)
Legal authorities, if required by law
Our business partners or service providers for operational purposes (under confidentiality agreements)

4. Cookies and Website Analytics

Our website uses cookies to enhance your experience. Cookies are small files stored on your device to help us remember your preferences and track site usage.

We may use tools like Google Analytics to understand user behavior and improve performance. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal data from misuse, interference, loss, and unauthorized access or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to access and correct your personal information. If any of your details change or you wish to update them, please contact us directly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after any changes indicates your agreement with the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Dirty Laundry Cartel

Email: info@dirtylaundrycartel.com.au

Website: https://dirtylaundrycartel.com.au